nngroup.comadded August 2026
NN/g latest articles and announcementsby Rachel Krause, Sarah Gibbons6d ago
UX professionals advocate on users’ behalf. To do that effectively, they need to not only deeply understand users but also communicate this understanding clearly to colleagues and help prioritize...
NN/g latest articles and announcementsby Tanner Kohler6d ago
Building systems for working with AI agents is software engineering, whether or not the builder knows it.
NN/g latest articles and announcementsby Taylor Dykes13d ago
In 2024, the EU adopted a landmark AI law, which requires companies to disclose AI-generated content in particular cases; the transparency obligations started in August 2026.
NN/g latest articles and announcementsby Tanner Kohler13d ago
Let’s not pretend we all completely understand the inner workings of artificial intelligence models. Neither do your users. Thankfully, you don’t need to fully understand them to use them.
NN/g latest articles and announcementsby Tanner Kohler20d ago
Advanced AI users have AI agents execute complex and laborious tasks for them. But the leverage they can get largely depends on the context the AI has access to.
NN/g latest articles and announcementsby Tanner Kohler20d ago
Creating new AI-based features or integrating AI into existing products goes beyond simply adding an AI chatbot to your website. However, adding ✨AI✨ does not magically create value.
NN/g latest articles and announcements22d ago
Pass at least 5 courses in one topic, and receive Specialty recognition on your UX Certificate. A specialty is not required to earn a UX Certificate.
NN/g latest articles and announcementsby Raluca Budiu27d ago
In August 2026, the transparency provisions of the European Union’s 2024 AI Act took effect. The law includes disclosure requirements for certain types of AI-generated, public-interest text.
NN/g latest articles and announcementsby Megan Chan27d ago
Complex interfaces like filters, dashboards, and conversational AI have many possible states and can be tedious to prototype by hand.
NN/g latest articles and announcementsby Tanner Kohler4 Sept 2026
Should you use AI in your work? Yes. The question is no longer if it can be helpful, but when? And how?
NN/g latest articles and announcements3 Sept 2026
Pass at least 5 courses in one topic, and receive Specialty recognition on your UX Certificate. A specialty is not required to earn a UX Certificate.
NN/g latest articles and announcements1 Sept 2026
Pass at least 5 courses in one topic, and receive Specialty recognition on your UX Certificate. A specialty is not required to earn a UX Certificate.
NN/g latest articles and announcementsby Anna Kaley, Raluca Budiu28 Aug 2026
We are entering the custodial era of UX. In this era, AI makes it possible to generate content, prototype, vibe code, and build working features much faster than before.
NN/g latest articles and announcementsby Rachel Krause28 Aug 2026
Empathy mapping depends on real research, and real research takes time. When the workshop is on the calendar and the data isn’t there, reaching for an AI tool feels like a reasonable fix.
NN/g latest articles and announcements24 Aug 2026
Pass at least 5 courses in one topic, and receive Specialty recognition on your UX Certificate. A specialty is not required to earn a UX Certificate.
NN/g latest articles and announcementsby Rachel Banawa21 Aug 2026
AI tools can now generate polished website imagery quickly and at low cost, making them an increasingly practical option for design teams.
NN/g latest articles and announcementsby Caleb Sponheim21 Aug 2026
AI conversations run on a lot of specialized language. Use this glossary to look up a term you have run into, or to build a working vocabulary before you need one.
NN/g latest articles and announcementsby Evan Sunwall14 Aug 2026
Feeling a sense of ownership over your work seems like a necessary quality for any passionate design professional.
NN/g latest articles and announcementsby Raluca Budiu14 Aug 2026
Suppose you ask an AI customer-service system the same question several times: “Can I return an opened product after 30 days?” One answer may explain the policy accurately.
NN/g latest articles and announcementsby Caleb Sponheim7 Aug 2026
Tech workers face constant pressure to adopt AI tools, with little guidance on how to tell whether a specific tool improves a specific type of work.
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