How to measure the customer experience as AI scales
The Intercom Blogby William Lane1 Jul 2026
CSAT captures less than 10% of your conversations, and the responses you do get skew toward extremes – the delighted and the furious.
Latestnewest first
Back to the feed
top 46%‘The silence was the worst part’: after culling his entire flock, US poultry farmer now fears bird flu
Environment | The Guardianby Alissa de Chassey1 Jul 2026
Joshua Beebe often starts his day by cleaning the tires of trucks and cars entering his poultry farm. “We spray them off and scrub them with a brush.
Give Me One Season to Play Here: Tracy Chapman’s Year on the Soccer Field
Narrativelyby Jonathan Williamson1 Jul 2026
We have World Cup fever and the only prescription is…literary stories about soccer! Longtime Narratively contributor Jonathan Williamson, also chief content officer of the soccer-obsessed media...
Meta’s AI Storage Blueprint at Scale
Engineering at Metaby Sidharth Bajaj; Venkatraghavan Srinivasan1 Jul 2026
Over the past several years, model capabilities and training dataset sizes have experienced exponential growth.
How Amazon tracks carbon intensity across its operations
Amazon Science Homepageby Kerry Constabile1 Jul 2026
At Amazon, we believe that as our strategy to reach net-zero by 2040 evolves, we need to continue to raise the bar on what and how we measure.
How I Made $40,000 In One Night Selling Print-On-Demand Shirts On TikTok Live
Making Sense Of Centsby Michelle Schroeder-Gardner1 Jul 2026
Do you want to learn how to make money selling print-on-demand products on TikTok? Print-on-demand is popular because you can sell shirts, sweatshirts, and other products without buying a bunch of...
Rahul Bhattacharya’s ‘Railsong’ and the Great Indian Novel
Himal Southasianby Vikram Shah1 Jul 2026
IN RAILSONG, Rahul Bhattacharya’s second novel, the protagonist, Charulata “Charu” Chitol, works in the personnel department of the Indian Railways.
2026 BAIR Graduate Showcase
The Berkeley Artificial Intelligence Research Blogby C K Wolfe1 Jul 2026
Congratulations to the Berkeley Artificial Intelligence Research (BAIR) Lab class of 2026! This year, BAIR celebrates another remarkable group of Ph.D.
LinkedIn - What a dumbster fire
Steven Gieselby Steven Giesel1 Jul 2026
LinkedIn: The "professional" network where critical thinking takes a backseat and everyone is an expert in everything.
Reunion with Miss O
Just a Girl xoxoby justagirlxoxo (hidden)1 Jul 2026
Reunion with Miss O Spotted: Miss B with Miss O in Brooklyn. Miss B met up with Miss O who came from out of town yesterday for a quick running session around Prospect Park at 9:30 am.
Saving Academics from Themselves
Asterisk Magazineby Kevin Munger1 Jul 2026
The received wisdom among a certain class of Bay Area/rationalist/AI-pilled thinkers is that universities are a hopelessly broken epistemic technology, especially now that AI is widespread.
Ethereum for Governments and Institutions: Why neutral infrastructure matters now | Ethereum Foundation Blog
Ethereum Foundation Blog1 Jul 2026
Current global shifts clearly signal a critical need for shared, neutral digital public infrastructure outside the control of any single centralized actor.
No to Any War — #StandWithPeace #Iran | AriaieBOY Blog
AriaieBOY Blogby Author Name1 Jul 2026
No to Any War — #StandWithPeace #Iran July 1, 2026 • 4 min When I started this blog, my goal was simple: write about technology and share my experience with the tools and technologies I work with.
MIT student teams win top honors in NASA competition
History of MITby Department of Aeronautics and Astronautics | System Design and Management30 Jun 2026
Three teams comprising 35 students across eight different MIT departments and Wellesley College have been at work since fall 2025, designing critical early infrastructure elements that a moon base...
How to Find Time for Learning - Scott H Young
Scott H Youngby Scott Young30 Jun 2026
A major theme in my work is trying to find ways to learn more effectively—how do we gain skill or knowledge with less wasted time and effort?
Diagrams for Travel from the *Qanoon-e-Islam* (1832)
Public Domain Reviewby Mathilde Montpetit30 Jun 2026
If you were a nineteenth-century merchant bringing diamonds from the Kollur Mine near Bezawada (now Vijayawada) to Golconda (now Hyderabad), going northwest along the Krishna River, your best bet...
Book of the month: Jeyamohan
A year of reading the worldby Ann Morgan30 Jun 2026
If you’ve never heard of Jeyamohan, I wouldn’t be surprised. Until recently, his work wasn’t widely available in English outside India.
UX design and onboarding: How a teaching method built on outdated constraints and assumptions got mistaken for the best way to learn.
A List Apartby by Shrey Shah30 Jun 2026
Every language app in your pocket inherited a teaching method built for Latin. Understanding why that happened is a more useful design lesson than anything the apps themselves will teach you.
Start building with Nano Banana 2 Lite and Gemini Omni Flash
DeepMindby Alisa Fortin; Anish Nangia30 Jun 2026
Start building with Nano Banana 2 Lite and Gemini Omni Flash Today, we’re making it faster and easier to experiment, refine and scale your ideas with two major releases: - Introducing Nano Banana 2...
Why Accessibility Is An Operational Capability, Not A Feature — Smashing Magazine
Smashing Magazineby hello@smashingmagazine.com (Mikhail Prosmitskiy)30 Jun 2026
This article has been kindly supported by our dear friends at Level Access, who help organizations create accessible and legally compliant websites, mobile apps, software, and other digital...