Omnichannel customer service: What it is and how to do it
Hubspotby Ashley Valadez16d ago
In today’s digital world, customers want to access support quickly via their preferred communication channel.
blog.hubspot.comadded August 2026
Hubspotby Ashley Valadez16d ago
In today’s digital world, customers want to access support quickly via their preferred communication channel.
Hubspotby juthompson@hubspot.com (Justina Thompson)17d ago
If your buyers are asking ChatGPT for vendor recommendations instead of scrolling through Google results, your brand’s visibility in AI search engines matters as much as your organic rankings …...
Hubspotby Phill Agnew18d ago
AI content is polarizing. When users spot that AI was used in art, backlash often follows. So, let’s run a quick experiment. Take a look at the picture below.
Hubspotby HubSpot Staff22d ago
Here’s the question most teams are actually trying to answer: do you need a standalone tool to monitor how your brand shows up in AI search, or do you need something that connects that monitoring...
Hubspotby Zoe Ashbridge23d ago
SEO might feel like it’s under threat with the rise of AI. But the data tells a different story — SEO tools are still a must-have for marketers.
Hubspotby HubSpot Staff24d ago
AI search is no longer a niche experiment. According to HubSpot’s own research, 42% of buyers now use AI search as part of their evaluation process — and it’s the top predictor of purchase intent.
Hubspotby HubSpot Staff24d ago
Answer engine optimization (AEO) is the practice of creating content for AI like ChatGPT, Claude, and Gemini to reference in their outputs.
Hubspotby HubSpot Staff24d ago
At some point after a CRM goes live, someone pulls a pipeline report and the numbers don’t add up. Marketing and sales end up using different definitions for the same term.
Hubspotby Cassie Wilson Clark25d ago
AI SEO tools have matured quickly. What started as a novelty layer atop existing keyword tools has become a full-fledged category, helping improve everything from research to AI search visibility.
Hubspotby Zoe Ashbridge28d ago
There are an abundance of SEO tools for small businesses. But, with limited resources and budget, small businesses can face an added challenge: finding the right tech stack that does everything...
Hubspotby Cassie Wilson Clark22 Jul 2026
Roughly 58% of consumers now use AI answer engines in their product research each week — and that number is rising fast.
Hubspotby Zoe Ashbridge22 Jul 2026
AI SEO tools for small businesses are essential to keep up with marketing trends and stay competitive.
Hubspotby Zoe Ashbridge21 Jul 2026
B2B SaaS businesses achieve an average ROI of 702% from SEO, yet most teams are still using a SaaS SEO tool stack built for a different era of search.
Hubspotby juthompson@hubspot.com (Justina Thompson)20 Jul 2026
There’s no denying it: Search behaviors have changed. As more queries are answered directly by AI Overviews, ChatGPT, and Perplexity, the shifts reshaping search are forcing marketers to rethink...
Hubspotby rsukhraj@hubspot.com (Ramona Sukhraj)20 Jul 2026
You’ve probably noticed it yourself: buyers aren’t just Googling anymore. They’re asking ChatGPT, Gemini, and Perplexity questions and trusting whatever answers they get.
Hubspotby Zoe Ashbridge16 Jul 2026
The best enterprise rank-tracking software goes far beyond checking positions for a handful of keywords.
Hubspotby HubSpot Staff16 Jul 2026
CRM data migration is the process of moving data, workflows, and assets from one CRM to another. It matters because your CRM is the operational backbone of your revenue team, and when the data...
Hubspotby Zoe Ashbridge15 Jul 2026
According to McKinsey, 50% of consumers now use AI-powered search, and more than 70% rely on it to ask questions and gather information. This shift in search behavior means SEO leaders must evolve.
Hubspotby Cassie Wilson Clark14 Jul 2026
Organic search still delivers some of the strongest returns in marketing, and the right content optimization tools make it easier to capture.
Hubspotby Jenny Romanchuk9 Jul 2026
Growth experimentation is a structured approach to testing ideas across the full customer journey to discover what drives measurable business growth.